APA Style

Kaplan, Robert S., David P. Norton. (1996). Balanced Scorecard . Massachusetts: Harvard Business School Publishing.

Chicago Style

Kaplan, Robert S., David P. Norton. Balanced Scorecard. Massachusetts: Harvard Business School Publishing, 1996. Text.

MLA Style

Kaplan, Robert S., David P. Norton. Balanced Scorecard. Massachusetts: Harvard Business School Publishing, 1996. Text.

Turabian Style

Kaplan, Robert S., David P. Norton. Balanced Scorecard. Massachusetts: Harvard Business School Publishing, 1996. Print.