APA Style
Rao, Ashok, Lawrence P. Carr, Ismael Dambolena, Robert J. Kopp, John Martin, Farshad Rafii; Phyllis Fineman Schlesinger. (1996).
Total Quality Management: A Cross Functional Perspective .
New York:
John Wiley & Sons, Inc..
Chicago Style
Rao, Ashok, Lawrence P. Carr, Ismael Dambolena, Robert J. Kopp, John Martin, Farshad Rafii; Phyllis Fineman Schlesinger.
Total Quality Management: A Cross Functional Perspective.
New York:
John Wiley & Sons, Inc.,
1996.
Text.
MLA Style
Rao, Ashok, Lawrence P. Carr, Ismael Dambolena, Robert J. Kopp, John Martin, Farshad Rafii; Phyllis Fineman Schlesinger.
Total Quality Management: A Cross Functional Perspective.
New York:
John Wiley & Sons, Inc.,
1996.
Text.
Turabian Style
Rao, Ashok, Lawrence P. Carr, Ismael Dambolena, Robert J. Kopp, John Martin, Farshad Rafii; Phyllis Fineman Schlesinger.
Total Quality Management: A Cross Functional Perspective.
New York:
John Wiley & Sons, Inc.,
1996.
Print.